Terms and conditions

Stuga.ca terms and conditions

Stuga Location de Chalets en ligne Inc. ("Stuga") connects hosts who/which own residences and cottages (the "Hosts") with customers looking for residences or cottages for short stays (the "Housing") for a given period of time (the "Tenants") by offering them access to a platform, accessible via website and mobile application, designed for this purpose (the "Platform"). Whether as a Host or a Tenant, as the case may be, the user of the Platform ("you" or "user") takes advantage of this connection through the software developed by Stuga, which gives you access to online publication and reservation services for stay offers, via the Platform available by mobile application or other communication tools, to enter into a short-term stay agreement (the "Stay Agreement(s)") directly with the other party. Stuga is not a party to the Stay Agreements entered into between the Host and the Tenant. Stuga does not control the publications, advertisements and stay offers made by Hosts and has no control over the conduct of Tenants. Stuga acts solely as a provider of the Platform that enables Hosts to make, and Tenants to receive, publications, advertisements and stay offers and Housing. Stuga does not represent to be or act as a real estate broker.

This Platform is for your personal use only. Your use of this Platform is subject to applicable laws and the Terms of Use contained herein, which constitutes a binding legal agreement between you and Stuga with respect to the access and the use of the Platform (hereinafter the "Terms of Use"). By accessing and using the Platform, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use and our Privacy Policy (as hereinafter defined). If you do not agree to these terms, please do not access or use the Platform.

  1. REGISTRATION

  1. Account registration – To access the Platform and use its features, you must create a user account (your "Account"). Creating an Account requires you to provide, among other things, your e-mail address, first name and last name. If you are a Host, you will be required to submit proof of ownership of your residence and that you hold any required permits. In addition, whether you are a Host or a Tenant, you must be at least eighteen (18) years-old to create your Account.

  1. Accuracy and confidentiality – In order to create your Account, you agree to provide us with accurate, complete and up-to-date information at the time of registration, and to ensure that such information associated with your Account remains accurate and up-to-date at any time. It is your responsibility to ensure that your password is kept confidential and secure. By registering, you agree to be fully responsible for all activities that occur under your Account. You agree that Stuga is entitled to assume that all communications received by us from your Account are transmitted by you and that all communications transmitted by us to your Account, if any, are received by you and no one else. Your failure to keep your Account information accurate, complete and up-to-date, including in connection with your method of payment or receipt of payment, if applicable, may result in the suspension of your access to the Platform and/or your Account.

  1. Unauthorized use of the Account – It is your responsibility to notify us by e-mail at [email protected] if you become aware of any unauthorized use of or unauthorized access to your Account. You understand and agree that we may ask you to provide information that may be used to confirm your identity and help us protect your Account.

  1. Third-party use – You are responsible for all activities that occur under your Account, and you agree to maintain the security and confidentiality of your user ID and password at all times. Stuga shall not be liable for any claims, demands, losses, liabilities or expenses (including, without limitation, reasonable lawyers' fees) that you may incur as a result of the use of your password or Account by any third-party, with or without your knowledge or authorization, and whether or not you have notified us of such unauthorized use. You are also responsible for all claims, demands, losses, liabilities and expenses (including, without limitation, reasonable lawyers' fees) incurred by Stuga or any third-party as a result of any third-party's use of your Account. In the event of a loss of access to an Account or a request for information about an Account, Stuga reserves the right to require you to provide any information or perform any verification it deems necessary before restoring access to or providing information about such Account.

  1. PLATFORM OWNERSHIP

You acknowledge that the Platform, and all the information and the documentation contained therein, including, but not limited to, software, images, texts, graphics, illustrations, logos, trademarks, copyrights, photographs, videos and any other intellectual property rights related thereto, whether registered or not, are the exclusive property of Stuga and are protected by copyright and other intellectual property laws and treaties. Stuga retains title, copyright and other intellectual property rights to the Platform and all copies, modifications and derivative works of the Platform. The user does not acquire any ownership rights in Stuga or the Platform. The user is prohibited from copying, reproducing, modifying, reusing, transmitting, distributing or publishing any part of the Platform or its content without the prior written consent of Stuga.

  1. LICENSE AND TERMS OF USE

  1. License – In exchange for the express acceptance of and subject to compliance with the Terms of Use, Stuga grants the user a license limited to the use of the Platform in the manner set forth in these Terms of Use (the "License"). Stuga is and shall remain the sole owner of the databases, programming codes or any other intellectual property related to the Platform.

  1. Use of the Platform – The user may not use the Platform in any way that could: i) affect the Platform's resources or its availability to other users, ii) compromise the integrity of the system or its security, iii) contravene any local, provincial, federal or international law, or iv) delete or modify any content of the Platform.

  1. Unilateral termination – Stuga reserves the right to terminate, at its sole discretion, the Terms of Use and the user's right to browse and use the Platform or any part thereof, without notice.

  1. RESERVATION, CONSIDERATION AND PAYMENT TERMS

  1. Offer to Stay – A Host may publish and advertise on the Platform any Housing that they wish to offer for a short-term stay to a potential sort-term Tenant who holds an Account with Stuga (the "Offer to Stay"). The Host may determine all the terms and conditions relating to the stay in the Housing in question, including the dates of availability, the rental price per night, the cleaning fees and any ancillary costs.

  1. Reservation – When a Tenant reserves an Offer to stay, they form a Stay Agreement directly with the Host, by which they accept all the terms and conditions forming part of the Offer to Stay in question. The Tenant agrees to rent the Housing solely for the limited number of nights stipulated at the time of the reservation, the price advertised by the Host, the cleaning fees, Stuga's services fees, any other fees indicated in the Offer to Stay and any taxes to be paid in addition (collectively the "Rental Fees").

  1. Applicable Taxes – Unless expressly stated otherwise, any reference to a sum of money on the Platform refers to Canadian dollars and excludes applicable taxes, which will be calculated and charged in addition to the amount of the fees by Stuga at the time of invoicing, in accordance with applicable laws and regulations.

  1. Rental Fees – The Rental Fees relating to any stay booked by a Tenant in connection with an Offer to Stay are determined by the Stay Agreement and will be paid on the Platform by the Tenant in accordance with the payment terms of the payment option chosen on the Platform. The Rental Fees will be collected in full by Stuga on behalf of the Host, together with any other fees related to the use of the Platform, including without limitation, taxes and other related fees (collectively the "Additional Fees"), where applicable. Indeed, following the execution of the Stay Agreement, Stuga facilitates the payment of these Rental Fees to the Host as the Host's limited collection agent. Payment of the Rental Fees in this way is deemed to have been made by the Tenant directly to the Host. The Rental Fees are final and non-refundable.

  1. Host Service Fee – The Host hereby authorizes Stuga to deduct and withhold a service fee equivalent to ten percent (10%) of said Rental Fees, excluding any applicable tax in accordance with applicable laws and regulations (collectively the "Services Fees"). The payment will be deducted from the Rental Fees collected by Stuga from the Tenant on behalf of the Host. The Host is responsible for promptly updating the Account and payment information, including, but not limited to, their e-mail address and method of receiving payment, so that Stuga can complete the transactions and contact the Host if necessary. For greater certainty, Stuga will pay the Host, for each Stay Agreement, an amount corresponding to the Rental Fees, from which the Services Fees will be deducted, as well as an amount representing any applicable tax to the Rental Fees according to the laws and regulations in force.

  1. Tenant Service Fee – The Tenant hereby agrees that Stuga adds to its invoice, in addition to the applicable Rental Fees and Additional Fees, a service fee equivalent to four percent (4%) of said Rental Fees and Additional Fees, plus applicable taxes, if any. Payment will be made at the time of the reservation of the Housing, at the same time as the payment of the Rental Fees and any applicable Additional Fees.

  1. Default of payment – If a user requests to make a payment via a payment method other than the Stripe platform and a payment fails due to expiration of the user's credit card, insufficient balance or for any other reason, Stuga may (i) suspend the user's access to the Platform until a valid payment method has been transmitted to Stuga, or (ii) delete the user's Account, all without prejudice to Stuga's other rights and remedies.

  1. Expenses – Any expense incurred by the Host in connection with the Housing or their Offer to Stay or the use of the Platform, including without limitation any travel, communication, meal or other expenses incurred in connection with their activities on the Platform or for the purpose of entering into a Stay Agreement, shall be borne exclusively by the Host.

  1. Tax authorities – The user shall be solely responsible for any fees, penalties, taxes or other monies due to the tax authorities following receipt of any payment in connection with the provision of services and use of the Platform, to the full exclusion of Stuga.

  1. PRESTATION DE SERVICES, RETARD ET ANNULATION

  1. Professional conduct – For the purposes of these Terms of Use, the user agrees to:

  1. perform their services to any Tenant with professionalism and thoroughness, where applicable;

  1. act with transparency, honesty and integrity; and

  1. maintain a high level of respect for all other users and Stuga employees in the event that the user is in direct communication with them.

  1. Permits and licenses – The Host undertakes to obtain and maintain in force any permit or license required to enable them to perform the services contracted via the Platform in accordance with the requirements of any applicable law. The Host therefore undertakes not to offer any services or Housing requiring any permit or licence which they do not have. They must notify Stuga via the Platform, at least fifteen (15) days prior to the expiry date of any permit or license in order to allow Stuga to minimize any prejudice that may result.

  1. Schedule – The Host undertakes to respect the booking dates reserved by the Tenant via the Platform, and to keep Stuga immediately informed via the Platform of any delay or failure to do so.

  1. Cancellation and refund – Following the conclusion of a Stay Agreement, the Tenant may only cancel the reserved stay in accordance with the Host's cancellation and/or refund policy, which must be made available by the Host on the Offer to Stay page, so that any Tenant may read it before proceeding with any reservation. The Host's cancellation and/or refund policy forms part of the Stay Agreement between the Host and the Tenant, and governs any cancellation and the consequences thereof. Indeed, late cancellation charges may be payable as Additional Fees hereunder. On their side, the Host agrees to comply with the terms of their refund policy. Stuga is in no way responsible for any such consequences for either user.

  1. Late checkout – In the event that the Tenant is late in vacating the Housing at the end of their reservation period pursuant to the Stay Agreement, late checkout charges may be applicable in accordance with the Host's policy in this regard, as Additional Fees hereunder.

  1. Complaint – If Stuga receives a complaint from a user or any other third-party regarding another user, Stuga reserves the right if, at its sole discretion, it considers the complaint to be sufficiently serious, immediately suspend the offending user's access to the Platform for an indefinite period and until its investigation of such complaint is concluded, upon simple notice to the offending user, without prejudice to Stuga's other rights and remedies, including, but not limited to, the possibility for Stuga to proceed with the deletion of the user's Account. Stuga shall not be liable for any loss or damage, direct or indirect, caused by such suspension or deletion of the Account.

In the event of a complaint by a Tenant against a Host, deemed justified at Stuga's sole discretion, Stuga reserves the right to refund up to one hundred percent (100%) of the Rental Fees held by Stuga, to the Tenant, and to impose a penalty equivalent to the Rental Fees on the Host concerned.

  1. Complaint for damage – In the event of a complaint by a Host to Stuga alleging that the Tenant has caused damage to the Housing which requires repair, Stuga may charge the offending Tenant a fee in connection with said repair (the "Repair Fees"). The amount of the Repair Fees is determined at Stuga's sole discretion, based on its assessment of the seriousness of the damage caused and the extent of the repairs required. Stuga reserves the right, but has no obligation, to conduct a verification of the Host's allegation and to require any form of proof of the alleged damage. Following a proven complaint in Stuga's reasonable assessment, Stuga reserves the right to facilitate the payment of the reasonable cost of the Repair Fees by means of the payment method indicated on the offending Tenant's Account. These amounts will be transferred by Stuga to the Host and are non-refundable.

  1. Non-liability – The Host agrees to hold harmless and indemnify Stuga and its affiliates, directors, officers, employees and agents from and against all claims, demands, losses, liabilities and expenses (including, including reasonable lawyers' fees) arising, directly or indirectly, from the Tenant's stay in the Housing, including, but not limited to, any delay or cancellation by the Tenant and any act or omission by the Tenant in connection with the Stay Agreement.

  1. ILLEGAL ACTIVITY

  1. Prohibition – You may not use the Platform or any posted Housing for any illegal purpose or activity. Stuga reserves the right to investigate complaints or reported violations of the Terms of Use and to take any action it deems appropriate.

  1. Indemnification – In the event of any illegal or criminal activity perpetrated by a user that results in damage or loss to any third-party, the user shall be liable for and shall defend and hold Stuga and its directors, officers, employees and agents harmless from and against all claims, demands, losses, liabilities and expenses (including, without limitation, reasonable lawyers' fees) arising out of such illegal or criminal activity.

  1. Non-liability – The Hosts acknowledge and agree that Stuga cannot be held liable for the consequences of any illegal activity perpetrated by another user of the Platform, despite Stuga's reasonable efforts to prevent such activity. Users acknowledge the risks inherent in the use of a contact platform, such as the Platform, and specifically release Stuga from any liability arising therefrom.

  1. PUBLIC CONTENT

  1. Public Content – The Platform allows you to access public information such as the profile of other users under the authorization of the third-party (hereinafter the "Public Content").

  1. Ownership and compliance of the Public Content – The user is not the owner of any Public Content. The user’s use of the Platform and all content must comply with all provincial, federal, national, foreign and international laws and regulations, including those relating to content privacy, international communications and the export or transfer of technical or personal content. The user is solely responsible for the accuracy, content and legality of all content submitted by them on the Platform.

  1. Account suspension – Stuga reserves the right to immediately suspend without notice the Account of any user when there is reason to believe that a user has infringed these Terms of Use.

  1. Third-party – The Platform may contain links to third-parties websites, content or advertising. Links are provided as a convenience to users and do not constitute an endorsement of third-parties websites, content or services. Stuga does not control ' websites, does not verify the information contained therein, and is in no way responsible for the content of such sites. Any user accessing third-party websites or applications does so at their own risk.

  1. PERSONAL INFORMATION

  1. User Data – Unless otherwise specified, the user retains ownership of the data submitted to the Platform, including visit data, session data, impression data, number of visits to a given page or clickstream data, geolocation data and any statistical or other analysis, information or data based on or derived from the foregoing (the "User Data"). The user hereby grants Stuga a non-exclusive license to copy, distribute, perform, display, store, modify and use the User Data in connection with the use of the Platform in accordance with this Agreement and in compliance with applicable laws.

  1. User's Personal Information – As described above, in order to access certain parts of the Platform or certain features, users must create an Account with Stuga by providing their first name, last name, e-mail address and other potentially personal information (hereinafter "Personal Information"). In this regard, prior to any use of the Platform's functionalities, users must consent to the collection, use and sharing of their Personal Information in accordance with the Privacy Policy (as hereinafter defined). Such consent shall be deemed granted once the user has accepted the Terms of Use of this document or the Privacy Policy, as the case may be, or has registered an Account or continued browsing the Platform. In consideration of the consent given by the user hereunder, Stuga may collect, use, store or share a user's Personal Information without further notice, where permitted or required by law. Personal Information may also be used and shared, as necessary, to enable Stuga to comply with legal and regulatory requirements. Following the intervention of a Stay Agreement between users, a user may have access to certain Personal Information of another user, and users grant Stuga the right to communicate the Personal Information necessary for the purposes of the Platform. Accordingly, a user who accesses Personal Information of another user in this manner agrees, during the term of this agreement and for the full term provided by law or any personal data protection policy applicable to the user, to comply with all regulations governing the collection and use of Personal Information, specifically, the Personal Information Protection and Electronic Documents Act and An Act to modernize legislative provisions as regards the protection of personal information, where applicable, to Stuga's full exoneration. Stuga has no obligation to verify the user's use of the Platform, and assumes no responsibility for the compliance of such use with any applicable law.

  1. Aggregate Information – Stuga may use anonymous, aggregated information to measure usage patterns and general characteristics of the Platform and its user base, to improve its products and services or to include such aggregated information about its audience in promotional materials or reports to third-parties. Such aggregated information will not refer to any Personal Information and will not be traceable to a specific recipient or user e-mail address through a de-identification process or otherwise.

  1. Privacy Policy – By accepting these Terms of Use, the user consents to the collection, use and disclosure of Personal Information in accordance with Stuga's privacy policy, as amended from time to time by Stuga (the "Privacy Policy"). The Privacy Policy sets out Stuga's rights and obligations with respect to the collection and use of users' Personal Information. In the event of any conflict or inconsistency between any term herein and the Privacy Policy, the terms of the Privacy Policy shall prevail.

  1. LIMITATION OF LIABILITY

  1. Disclaimer – THE SERVICES OFFERED BY STUGA ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. STUGA DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY MADE OR GIVEN IN THESE TERMS OF USE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF STUGA'S SERVICES OR HOSTS' SERVICES, OR AS TO THE OPERATION OF STUGA'S SERVICES WITHOUT INTERRUPTION OR ERROR. STUGA MAKES NO WARRANTY AS TO THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF TENANTS OR HOSTS. YOU AGREE THAT THE RISKS ARISING FROM YOUR USE OF STUGA'S SERVICES OR HOSTS OR YOUR CONTACT OR INTERACTION WITH ANY OTHER USER OF THE PLATFORM ARE ENTIRELY YOURS AND YOURS ALONE, TO THE FULLEST EXTENT PERMITTED BY LAW. STUGA HAS NO CONTROL, MANAGEMENT OR MANAGEMENT POWER OVER ANY HOST OR TENANT. HOSTS AND TENANTS ARE NOT ACTUAL, APPARENT OR OSTENSIBLE AGENTS OR EMPLOYEES OF STUGA. STUGA DOES NOT CONTROL, WARRANT OR ASSUME RESPONSIBILITY FOR ANY USER CONTENT OR THIRD-PARTY CONTENT OFFERED THROUGH OR LINKED TO STUGA'S SERVICES OR PLATFORM. STUGA CANNOT MAKE OR GIVE, AND DOES NOT MAKE OR GIVE, ANY REPRESENTATIONS OR WARRANTIES AS TO THE ABSENCE OF VIRUSES OR OTHER MALICIOUS COMPONENTS WITH RESPECT TO THE SERVICES OR SERVERS. YOU AGREE THAT STUGA SHALL HAVE NO LIABILITY OR OBLIGATION TO YOU WITH RESPECT TO THE SERVICES PROVIDED BY A HOST, EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OF USE.

  1. Limitation – STUGA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE AS A RESULT OF, IN CONNECTION WITH OR OTHERWISE ARISING OUT OF ANY USE OF STUGA'S SERVICES OR A HOST OR ANY INTERACTION WITH ANOTHER USER OF THE PLATFORM, EVEN IF STUGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. STUGA SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITIES OR LOSSES ARISING FROM THE FOLLOWING: i) YOUR USE OR APPLICATION OF STUGA'S SERVICES OR YOUR INABILITY TO ACCESS OR USE THEM; OR ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY USER OF THE PLATFORM, WHETHER TENANT OR HOST, EVEN IF STUGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. STUGA SHALL NOT BE LIABLE FOR ANY DELAY OR FAILURE TO PERFORM FOR REASONS BEYOND ITS CONTROL. YOU ACKNOWLEDGE THAT HOSTS OFFERING CERTAIN SERVICES MAY OFFER SUCH SERVICES WITHOUT THE APPROPRIATE PERMITS AND THAT IT IS YOUR RESPONSIBILITY TO ENSURE THAT THE HOST WITH WHOM YOU ENTER INTO A STAY AGREEMENT HOLDS THE PERMITS NECESSARY TO PROVIDE THE REQUESTED SERVICE. IN NO EVENT SHALL STUGA'S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE HUNDRED CANADIAN DOLLARS (CDN$500).

  1. Uncontrolled factors – Without limiting the generality of the foregoing, the user acknowledges that factors under its control may affect the performance of the Platform, such as, but not limited to, incorrect firewall configuration, the presence on the user's workstation or mobile device of security software (antivirus, anti-spam, anti-phishing, etc.), an incorrect browser version or incorrect browser configuration (cookies, cache, etc.), and acknowledges that Stuga cannot be held liable for poor performance of the Platform resulting from such factors.

  1. Use of the Platform – Without limiting the generality of the foregoing, Stuga shall not be liable for any damages or injury resulting from the use of the Platform, including, but not limited to, any damages caused by the use, including, but not limited to, inability to the use of the Platform, inaccuracy, error, omission, delay in performance or computer virus.

  1. Public Content and user content – Without limiting the generality of the foregoing, Stuga expressly disclaims all liability for Public Content and user content present on its Platform, including, but not limited to:

  • information of a general nature, which is not intended to address a user's specific circumstances;

  • incomplete, non-exhaustive, inaccurate or out-of-date information;

  • any information from external sites that Stuga does not control;

  • any information, fraud or action on a leaked account, identity, personal information allowing the identification of a person or trusted third-party, collected by the Platform.

  1. Third-party – Without limiting the generality of the foregoing, Stuga is entirely free of liability for the following:

  • Errors or downtime of the Platform (or server) or those resulting in interruption, stoppage or operational malfunction of third-party Internet or telecommunication services;

  • For any user or third-party data or information, including, but not limited to, errors or omissions in content or for any damage or loss of any kind due to the use of such content that has been posted, listed, emailed, transmitted or made available on the Platform.

  1. Delay – Without limiting the generality of the foregoing, Stuga shall not be liable for any delay in the performance or non-performance of its obligations under these Terms of Use or in connection with any transaction conducted on its Platform. The same applies to any delay in performance or non-performance of their obligations by a user of the Platform.

  1. Indemnification – The user expressly acknowledges and agrees that the use of this Platform is at the user's sole risk. The user agrees to defend, indemnify and hold Stuga and its directors, officers, employees and agents harmless from and against any and all claims, demands, losses, liabilities and expenses (including, without limitation, reasonable lawyers' fees) arising out of or in connection with: (i) your use of the Platform, Stuga's services or Hosts offering their services and Housing via Stuga's Platform; (ii) your breach or violation of any of these Terms of Use; (iii) Stuga's use of your user content; or (iv) your infringement of the rights of any third-party, including Tenants or Hosts.

  1. GENERAL PROVISIONS

  1. Platform control by Stuga – Stuga reserves the right, in its sole discretion, to modify, suspend, terminate or discontinue any aspect of the Platform at any time, including the availability of any functionality of the Platform or its content or to impose limits on certain features or aspects of the services or to limit a user's access to the service in whole or in part for any reason deemed reasonable by Stuga, without giving notice or incurring any liability or obligation to refund any costs paid. Without limiting the generality of the foregoing, Stuga may, in its sole discretion, limit any user's access to the Platform if such user fails to comply with the Terms of Use set forth herein.

  1. Open Software – The Platform may contain or be provided with components subject to the terms and conditions of "open" software licenses ("Open Software"). To the extent required by the license accompanying the Open Software, the terms of such license shall apply in lieu of the terms of this agreement with respect to such Open Software, including any provisions governing source code access, modification or reverse engineering.

  1. Transmission of information – Stuga reserves the right at all times to share any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, and to edit, refuse to post or to remove any information or materials, in whole or in part, in its sole discretion.

  1. Remedies – Stuga reserves the right to pursue all remedies available at law and in equity for infringements of these Terms of Use, including, but not limited to, the right to block access from a particular Internet address to the Platform and its functionality.

  1. Entire agreement – These Terms of Use for the Platform, together with the Privacy Policy, constitute the entire agreement between the user and Stuga. If any provision of these Terms of Use is found by a court of competent jurisdiction to be unlawful, void or unenforceable, or to conflict with any other provision of these Terms of Use, the unlawful, void, unenforceable or conflicting provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.

  1. Applicable laws and arbitration – These Terms of Use are governed by the laws of the Province of Quebec and the laws of Canada applicable therein. Stuga will send all notices to the user via the email address provided by the user and/or the Platform. The user agrees that any dispute or disagreement relating to these Terms of Use or arising from their interpretation or application shall be finally submitted to arbitration, to the exclusion of the courts of general jurisdiction and in accordance with the laws of Quebec. The arbitration shall take place in Saint-Hubert or by videoconference, under the aegis of a single arbitrator chosen unanimously by the parties to the arbitration from among the persons authorized by the Institut de médiation et d'arbitrage du Québec (hereinafter the "Arbitrator"). The arbitration shall be conducted in accordance with the rules of law and the provisions of the Code of Civil Procedure (Quebec) in force at the time of such dispute or disagreement. The parties to the arbitration and the Arbitrator shall maintain the confidentiality of the entire process and of the decision rendered. The costs of the arbitration, including out-of-court fees and disbursements, shall be awarded by the Arbitrator in such manner as they deem appropriate in the circumstances. The arbitration decision shall be binding upon the parties to the arbitration and shall be final, binding and conclusive.

  1. Amendment of the Terms of Use – Stuga may modify these Terms of Use at any time, without notice, by uploading the modified Terms of Use to the Platform. Any user who continues to use the Platform after these Terms of Use have been amended hereby accepts the new Terms of Use.

  1. Version of the Terms of Use – The version of these Terms of Use applicable to each use or transaction you make with the Platform is the one in force at the date and time the user used the Platform or finalized the transaction, as the case may be, as displayed on the Platform at that time. On each occasion, the user accepts the terms and conditions of such transaction or use, in particular the Terms of Use set forth herein.

  1. INFORMATION

If you have any questions regarding these Terms of Use, please contact us using the following method:

STUGA LOCATION DE CHALETS EN LIGNE INC.

Courriel : [email protected]

102-7750 BOUL. Cousineau

Saint-Hubert Québec J3Y 0C1

Last update : May 29, 2024

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